Privacy Policy

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Name
Email address
Billing address
Vehicle details (make, model, ECU file data)
Payment information (processed securely via third-party providers)

b. Technical Data

IP address
Browser type and version
Device type
Usage data (pages visited, time on site)

2. How We Use Your Information

We use your information to:

Process orders and deliver tuning services
Communicate with you regarding orders or support
Improve our website and customer experience
Comply with legal obligations

3. How We Share Your Information

We do not sell or rent your personal data.

We may share your information with:

Payment processors (e.g., Stripe, PayPal)
File delivery or cloud storage services
Legal authorities, if required by law

All third-party partners are GDPR-compliant or follow similar data protection standards.

4. Cookies and Tracking Technologies

We use cookies and similar tools to:

Enable website functionality
Analyse traffic and performance
Remember preferences

You can disable cookies in your browser settings, but this may affect website functionality.

5. Data Retention

We keep your personal data only as long as necessary for:

Providing services
Complying with legal or tax obligations
Resolving disputes

You can request deletion of your data at any time (see Section 7).

6. Data Security

We use industry-standard encryption and security practices to protect your data. However, no system is 100% secure, so we cannot guarantee absolute protection.

7. Your Rights (EU/UK Residents)

If you are located in the EU or UK, you have the right to:

Access your data
Correct inaccurate data
Request deletion of your data
Object to processing
Lodge a complaint with a data protection authority

To exercise any of these rights, contact us at: [your email address]

8. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children.